Privacy Policy

Verani Realty, LLC. (doing business as Berkshire Hathaway HomeServices Verani Realty) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

We collect two types of data when you use our website:

Site Usage Data (Visitorship Data)
We automatically collect certain non-personal information about your visit, such as:

  • Pages viewed
  • Search terms used
  • Browser and device type
  • Time spent on site
  • Referring URLs

This data is aggregated and anonymized and used solely to improve the performance, usability, and relevance of our site.

Personal Information (Voluntarily Provided)
We collect personal information you choose to provide, such as: 

  • Name
  • Email address
  • Phone number
  • Home search criteria or preferences
  • Information submitted via contact forms, saved searches, or trip lists

Cookies and Tracking Technologies

We use a single session cookie to enable essential features, including: 

  • Account login and user authentication
  • Saving search preferences and history
  • Managing trip lists and favorites
  • Auto-filling forms for convenience

This session cookie expires when you close your browser and does not track you across other websites.

We also use Google Tag Manager to manage marketing and analytics tools on our site. Google Tag Manager does not collect personal information directly, but it may deploy other tags that do (e.g., Google Analytics), depending on site configuration.

Your Choices Regarding Cookies

You may manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies may impact the functionality of the website.

How We Use Your Information

We use collected information to: 

  • Provide requested services
  • Enhance your website experience
  • Respond to inquiries or customer service requests
  • Analyze and improve website performance
  • Maintain the security and integrity of our systems

We do not sell or rent your personal information to third parties.

Form Submissions, Email Alerts, CRM Assignment & Communications

When you submit a form on our website, we collect the personal information you provide such as your name, email address, phone number, and any home search preferences you choose to share. We use this information to: 

  • Respond to your specific request or inquiry
  • Register you in our system for communication purposes
  • Assign your inquiry to one of our licensed real estate agents
  • Send you automated listing alerts and newsletters related to your areas of interest

You may unsubscribe from listing alerts and newsletters at any time by using the "unsubscribe" link included in those emails. You may also contact us directly to update your preferences.

We do not sell your personal information. We may share your information with licensed agents affiliated with Berkshire Hathaway HomeServices Verani Realty through our internal customer relationship management (CRM) system for the purpose of providing real estate services.

Calls and Text Messaging Consent

By submitting your contact information through our website, you consent to be contacted by Berkshire Hathaway HomeServices Verani Realty and its affiliated agents via phone call, text message, or email using the information you provide, including by automated means or prerecorded messages where applicable. This may include information about listings, services, or your inquiry.

You can opt out of text messages at any time by replying “STOP.” Standard message and data rates may apply.

Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your data under the following legal bases: 

  • Consent – for optional features and communications
  • Contractual necessity – to deliver services you've requested
  • Legitimate interest – to maintain and secure our website

You have the right to withdraw consent at any time.

Your Privacy Rights

Depending on where you reside, you may have rights to:

For EU Residents (GDPR):

  • Access, correct, or delete your personal data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time

 For U.S. Residents (e.g., California):

  • Know what personal information we collect
  • Request deletion of your personal information
  • Opt out of data sharing (we do not sell personal data)

To exercise any of these rights, please contact us at:
privacy@verani.com

Data Retention

We retain session-based data only while your browser session is active. Personal data submitted through forms or accounts is retained as necessary to provide services or comply with legal obligations.

Email Communications

If you receive emails from us, it is because you provided consent or requested communication from a Verani Realty representative. You may unsubscribe at any time using the link provided in our emails or by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

This site is not intended for children under the age of 13 (or 16 under GDPR). We do not knowingly collect personal information from children.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no online transmission or storage system is completely secure.

Changes & Contact Information

We may update this Privacy Policy periodically. If we make significant changes, we will notify you by posting an updated version with a new effective date.

If you have any questions about this Privacy Policy or our data practices, please contact:

Verani Realty, LLC
info@verani.com
1 Verani Way, Londonderry, NH 03053